I can’t connect to Izimi or create my safe

Izimi

This can be linked to your browser. We suggest you to try another browser like Chrome or Firefox. If the different browsers don’t work, it could be related to a problem with your browser’s “cache”. Here is the procedure to clear your browser cache:Pour Chrome : https://support.google.com/accounts/answer/32050?co=GENIE.Platform%3DDesktop&hl=enPour Firefox : https://support.mozilla.org/en-US/kb/how-clear-firefox-cache Does the problem persist? Take a screenshot of the malfunction and contact support@izimi.be or +32 (0) …

Which documents may I store on Izimi?

Izimi

It is up to you to choose the documents to be stored in your electronic vault. You have freedom of choice. A restriction on the types of files has been integrated to guarantee your security. The following types of files are allowed: *.7z *.ai *.bmp *.csv *.doc *.docx *.gif *.gz *.heic *.jpg *.jpeg *.md *.odp *.ods *.odt *.pdf *.png *.ppt …

What can a notary do for me on Izimi?

Izimi

At the time of your registration or at a later date, you may indicate your reference notary. When notarial services start via the platform, the reference notary will be automatically presented to you as the notary who will handle the settlement of your case. Rest assured that you may easily change your referring notary at any time. You can easily …

What is done with my data?

Izimi

As soon as you connect to Izimi and you begin uploading your documents, we encrypt them. That means that all data in transit are encrypted in a secure way. Sector standards apply for HTTPS and TLS encryption, i.e., the connection between your computer and Izimi is permanently secured. Izimi applies the same SSL encryption level as the safest sector to …

What ensures that the infrastructure is always secure?

Izimi

Each document that you store in Izimi is split into small, encrypted fragments. All these small fragments are distributed over many disks, in such a way that if someone should take possession of a disk, even after centuries of decryption of fragments, it would still be impossible for anyone to access your documents, since they would only have tiny fragments. …

How is access to my vault secured?

Izimi

You have to provide proof of your identity (authentication) to access your vault. In order to do so, we use the best solution available in Belgium, recognised by the EU: BOSA FAS (Federal Authentication Service). This is a very sound authentication system, more than any identifier/password combination. Secure authentication — eID or Itsme® With Izimi, we do not save any …