After login in on the app with itsme, Izimi opens on web browser

Sandra Ichtertz

When login in through itsme on the Izimi app, it can sometimes happen that your phone decided to open Izimi in your browser (Chrome or Safari) instead of continuing in the Izimi app itself.

If you use iOS, you can open your browser and go to and in the top click on the banner that you want to open the Izimi app. Most of the time, restarting your phone solves this issue.

Did you find this FAQ helpful?